Shipping policy
Shipping Policy
Thank you for shopping with Snatched Supply! We are committed to delivering your order quickly and efficiently. Please read our shipping policy carefully to understand our processes, timeframes, and costs.
1. Shipping Destinations
We currently ship to [list countries/regions you serve]. If your location is not listed, please contact us at info@snatchedofficial.com, and we’ll do our best to accommodate your request.
2. Shipping Times
Orders are typically processed and shipped within 5 business days, e.g., 1-3 business days after payment is received. Shipping times vary depending on the destination and shipping method selected at checkout.
- Standard Shipping:Est 3-7 business days
- Express Shipping: Est 1-3 business days
- International Shipping:Est 7-14 business days
Please note that processing times may be slightly longer during sales, holidays, or peak seasons.
3. Shipping Costs
Shipping costs are calculated based on the destination, weight, and size of your order. The total shipping fee will be displayed at checkout.
Free Shipping: We offer free standard shipping on orders over [insert amount, e.g., £100 within the UK.
4. Tracking Your Order
Once your order has been shipped, you will receive an email confirmation with your tracking number. You can track your shipment using the carrier’s website or the link provided in the email.
5. Customs, Duties, and Taxes
For international orders, customs and import duties may apply and are the responsibility of the customer. These fees are determined by the destination country and are not included in your order total.
6. Lost, Stolen, or Damaged Packages
Snatched Supply is not responsible for lost, stolen, or damaged packages once they are in the hands of the shipping carrier. However, if you experience any issues, please contact us at info@snatchedofficial.com, and we will do our best to assist you.
7. Incorrect Shipping Information
Please ensure that your shipping information is accurate at checkout. If your order is returned due to an incorrect address, additional shipping fees may apply to resend your package.
8. Delayed Shipping
While we aim to meet estimated delivery times, delays may occur due to unforeseen circumstances, such as weather conditions or customs processing. We appreciate your patience and understanding in such cases.
9. Contact Us
If you have any questions or concerns about shipping, please don’t hesitate to reach out to us:
Email: info@snatchedofficial.com
Thank you for choosing Snatched Supply! We are dedicated to ensuring your shopping experience is seamless and enjoyable.